Terms and Conditions

The use of the website and order entry implies acceptance of the following conditions, otherwise, please first contact with us (info@fisikashop.com or 030 28 240 23 226).
fisikashop.com is the sole and exclusive owner of the copyright of all contents published on this website. The use of images or logos of third parties, as regulated marks, is under license of their owners. The reproduction, copying, transfering and use of all or part of the contents of the website fisikashop.com in any way, is only allowed with the written permission of the owners and the obligatory reference to the source.


Ordering and Privacy

Orders can be made in three ways: a) directly in our e-shop at www.fisikashop.com by adding the desired products in the electronic shopping cart, b) after telephone contact with us, c) via e-mail at info@fisikashop.com

By selecting "add to cart" you automatically fill an order form but you can still cancel it anytime. During the checkout process, you select the payment method and the costs of transportation (which are being calculated under the weight of selected products) and shipping method. Then you can confirm whether or not you wish to make the order. It should be mentioned that it is necessary to give your personal details (full name, address, city, zip code, country, telephone number and email address) on checkout. These data are used only to send the order and our e-mails and newsletter with you if you first consent to that. We will not distribute your data to third parties. 

In case of an entry with incomplete data (wrong address, telephone, etc.) The fisikashop.com reserves the right to cancel the order without notice (notice can be sent if the telephone number or your e-mail address are correct). Upon completion of the procedure you will automatically receive an e-mail confirming your order and indicating all relevant information. Your order is shipped upon confirmation of payment within 3 working days and your receipt/ invoice can be found in the delivered package. Please note that our company is not liable for failing to meet the calculated delivery times due to delays of the shipping company or natural causes.

The management of fisikashop.com user's personal data is subject to the terms and provisions of Greek law on protection of personal data (2472/1997 incorporating the latest amendments, and according to Law 3783/2009). Our company is committed to the non-use of data for other reasons and not disclosing it to third parties unless required by law, court order or other government authority

In cases where the goods ordered are not available, the customer is informed by e-mail or telephone call for the accurate delivery time. If you agree with the new delivery time, you have to inform us by e-mail or fax that you are aware and want the order to remain active. If the new terms of executing the order do not satisfy you, the order will be canceled.


Products / Prices

Our company may cancel or change product specifications and prices without notice. The customer in each case is charged the amount stated in his order, whether the date of delivery the price has changed. Prices include VAT (23%). There may be a discrepancy between the characteristics of products shown in photos, such as color and texture, and the actual characteristics of the products.


License & Ingredients
Our workshop owns production license authorised by the National Greek Drug Administration and Safety Assessments under the regulations of the European Union.
The key ingredient of our products is the Cretan organic olive oil sourced mostly from the valuable local and traditional business Biolea which is certified and operates in accordance with the standards of BIO Hellas and USDA. We also cooperate with other organic olive oil producers in our region who are certified (DIO, BIO Hellas). 
We cooperate with local producers for most of our ingredients produced in Crete and seek always the most qualitative and if possible organic, sustainable and ethical ones. Some of our ingredients are of our production, cultivated in our garden or carefully collected from controlled areas on the mountains always with respect towards nature.

Medical & Health Conditions 
Our products are tested in our Chemistry Lab by an authorized Chemist and comply with the FDA standards. Nonetheless, we are not medical or healthcare professionals and do not claim that the use of our products may have a positive effect on pre-existing physical and/or mental health conditions. The information in listings pertains to the properties of specific ingredients used as authorised by the EU Commission database of information on cosmetic substances and ingredients, and in no way constitute a diagnostic tool. Please consult your doctor for treatment of serious skin conditions.



The fisikashop.com includes external links (Links) to other sites not controlled by the company. Consequently it is not responsible for the content or Terms Privacy external links.


IP Addresses
The management of IP, through which the computer of each visitor has access to the Internet, and therefore on our website, is used only for technical reasons, for safety reasons and for gathering statistics.

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